If you require assistance with an order, have a question about our products, or would like to share feedback, our customer support team is available to help.
We aim to respond to all enquiries within 24 hours.
Stay connected with us on social media for the latest updates, new arrivals and inspiration.
Email us at info@esmebelle.com with your order number and the reason for your return or exchange request. Our team will send you the next steps and return instructions.
Email us at info@esmebelle.com and include:
We will review your case within 24 hours and arrange a free replacement if the fault is confirmed.
If you need to cancel an order, contact us as soon as possible. Cancellations are only possible if the order has not yet been dispatched. We will check with our fulfillment team and confirm whether cancellation is available before processing anything.
Have questions about your order, or a general inquiry?