At Raekon Global LLC, operating as esmebelle, we want your checkout experience to be as smooth and secure as possible. Please review the information below to understand how payments are handled on our store.
We accept the following payment methods at checkout:
All payment methods are processed securely at checkout. You will be prompted to select your preferred method before completing your order.
Our store is hosted by Shopify, which uses industry-standard SSL encryption to protect your payment details. All transactions are processed in compliance with PCI-DSS (Payment Card Industry Data Security Standard) requirements. We do not store your full card details on our servers.
All prices displayed on our store are inclusive of any applicable taxes. You will not be charged any additional taxes at checkout. The price you see is the price you pay.
Raekon Global LLC takes fraud prevention seriously. All orders are subject to security checks and verification processes to protect both our customers and our business. We reserve the right to cancel any order that is flagged as potentially fraudulent or that cannot be verified. In such cases, a full refund will be issued to the original payment method. If your order is cancelled for this reason, you will be notified by email.
Payment is collected in full at the time your order is placed. Your order will not be processed or fulfilled until payment has been successfully received.
If a payment is flagged, declined, or an issue arises after an order is placed, we reserve the right to cancel the order. You will be notified via email if your order is cancelled and a full refund will be issued to your original payment method within 7 business days. If you wish to cancel an order yourself, please contact us as soon as possible at info@esmebelle.com as we are unable to cancel orders that have already been dispatched.
All prices on our store are displayed and charged in USD (US Dollars). We exclusively serve customers within the United States.
If your payment is declined, please check that your card details are entered correctly and that your billing address matches the one registered with your bank. If the issue persists, try an alternative payment method or contact your bank directly. For further assistance, reach out to our support team at info@esmebelle.com.
If you believe there has been an error with a charge on your account, we encourage you to contact us at info@esmebelle.com before initiating a chargeback with your bank. We will do our best to resolve any issues quickly and fairly. Chargebacks initiated without prior contact may result in delays in resolving your case. Raekon Global LLC reserves the right to dispute any chargeback that is filed without a reasonable attempt to resolve the issue directly with us first.
Once your payment has been successfully processed, you will receive an order confirmation email to the address provided at checkout. If you do not receive a confirmation within 24 hours, please check your spam folder or contact us at info@esmebelle.com.
Approved refunds are returned to the original payment method used at checkout. Please allow 7 business days for the refund to be processed on our end, plus an additional 3–5 business days for your bank or payment provider to complete the transaction. For full details, please refer to our Return and Refund Policy.
Have questions about your order, or a general inquiry?